Vanilla is a natural product
Climatic & cultivation parameters, harvesting and ripening conditions, will depend on the quality of the pods and their aromatic development.
Despite all the attention we pay to the selection of our vanillas, if you detect an anomaly in the content of your order or if it does not meet your expectations, you have a right of return of 2 weeks.
In addition to internal organoleptic controls, research analyzes of the main constituents (level of vanillin, aldehyde pHB, vanillic acid, etc.) and microbiology are carried out by an independent laboratory
Before any shipment, please contact our quality department to take charge of your package and send a return slip (mainland France only) to:
+332 35 24 52 20
M. Dominique Dubocage